This Privacy Policy describes how Itsmylife LLC, a keepsake printing studio located at 446 E 500 S, Manti - 84642-1731, United States (US), collects, uses, stores and protects information when people visit the website at www.itsmylife.mom, contact the studio, or ask the studio to prepare a keepsake project. This website is published under the developer name ItsMyLife, and it is operated by Itsmylife LLC. The policy is written in plain English so that any reader can understand what happens to personal information and what choices remain available.
The studio takes privacy seriously, because the material people bring to a keepsake project is often deeply personal. Photographs of family members, handwritten recipe cards, letters and memorial documents all pass through the workshop, and each of these items deserves protection that goes beyond ordinary commerce. The sections below explain the kinds of information the studio handles, why the information is needed, how long it is kept and how a person can ask questions about it.
1. Scope of This Policy
This Privacy Policy applies to the website operated by Itsmylife LLC, to enquiries sent by email or telephone, to consultation notes taken in the studio, and to any personal information supplied in the course of ordering, preparing or delivering a keepsake project. It covers visitors who only browse the website, families who begin a conversation about a memory book, and anyone who receives a finished keepsake from the studio.
The policy does not apply to third party websites that may be reached from a link on this site. When a visitor follows a link away from www.itsmylife.mom, the privacy practices of that other website apply, and the studio encourages every reader to review the privacy notice of any site that asks for personal information. The studio is not responsible for the content or the data practices of websites it does not control.
The policy also does not cover information that has been fully anonymised so that it can no longer be linked to any person. Anonymised information may be used for internal planning, for example to understand how many projects the studio completes in a season, without any reference to an identifiable individual.
2. Information We Collect
The studio collects only the information that is reasonably necessary to answer an enquiry, prepare a keepsake, complete a transaction, keep accurate business records and improve the website. The information falls into a small number of categories, and each category is described here so that visitors know exactly what is gathered.
- Contact details such as a name, an email address, a telephone number and a postal address.
- Project details such as the type of keepsake requested, the occasion, the number of photographs and preferred dates.
- Correspondence such as emails, written notes and telephone messages exchanged with the studio.
- Billing details such as an invoice name, a billing address and a record of payment, held by a payment provider rather than by the studio.
- Technical details such as a browser type, a device category and a general region, used only to keep the website working.
The studio does not collect information about racial or ethnic origin, political opinions, religious beliefs, health or sexual orientation. If a keepsake project incidentally contains such material, for example a religious ceremony photograph, it is treated as part of the project material and handled with the same care as every other item, but it is never used for any other purpose.
3. Information You Give Voluntarily
Most of the information the studio holds is given voluntarily. When a person completes the contact form on the website, sends an email to hello@itsmylife.mom, calls +19843889128 or visits the studio in person, that person chooses to share details with the studio. The studio relies on that choice and does not require more information than the task at hand demands.
Project material is supplied voluntarily as well. A family may bring original photographs, recipe cards, letters or small objects to the studio, and each of these items is accepted in trust. The studio only handles the material that is needed for the agreed keepsake, and it returns originals to the family once scanning and restoration work is complete.
A person who prefers not to share certain details may still contact the studio, but some requests cannot be completed without a name and a way to reply. For example, a memory book cannot be prepared or delivered without a contact name and a delivery address, and a proof cannot be approved without an email address or a telephone number.
4. Information Collected Automatically
Like most websites, this site may record limited technical information when a page is requested. This information can include the type of browser, the type of device, the operating system, the referring page and a coarse geographic region derived from an internet address. The studio uses this information only to keep the site available, to fix faults and to understand which pages are useful.
The studio does not build advertising profiles and does not attempt to identify a visitor from technical information. Automatically collected information is aggregated wherever possible, so that individual browsing sessions are not singled out. If server logs are kept, they are retained only as long as needed to maintain security and diagnose problems.
A visitor who blocks or deletes cookies, or who uses privacy features in a modern browser, can still read every page of this website. No part of the site requires a visitor to accept tracking to view content about the keepsake services of the studio.
5. How We Use Information
The studio uses personal information for the specific purposes listed below, and for no other purpose without first asking for consent.
- To reply to an enquiry and answer questions about a keepsake service.
- To prepare a quote, agree a timeline and plan the work for a project.
- To scan, restore, lay out, print, bind and finish the agreed keepsake.
- To send proofs and receive approval before printing begins.
- To arrange pickup, delivery or shipping of a finished project.
- To keep accurate accounting, tax and order records as the law requires.
- To improve the website, the studio workflow and the clarity of written guidance.
- To send occasional studio updates where a person has asked to receive them.
The studio does not sell personal information, and it does not rent, trade or barter personal information. Personal information is never used to build a profile for advertising, and it is never shared with data brokers. The keepsake material of one family is never shown to another family without written permission.
6. Our Basis for Processing
Where the law requires a stated basis for handling personal information, the studio relies on a small number of clear grounds. The first ground is the performance of an agreement, because most information is used to prepare and deliver a keepsake that a person has requested. The second ground is a legitimate interest, because the studio must keep the website secure, answer correspondence and maintain ordinary business records.
The third ground is consent, which applies when a person asks to receive studio updates or when a family gives permission for photographs of a finished keepsake to be shown as an example of the work. Consent can be withdrawn at any time by writing to hello@itsmylife.mom, and the withdrawal does not affect work that was already completed lawfully.
The fourth ground is a legal obligation, which applies to accounting records, tax documents and responses to a valid request from a public authority. Where more than one ground applies, the studio uses the ground that is most protective of the person concerned.
9. Service Providers and Vendors
A small studio relies on a small number of service providers. These can include a website host, an email provider, a payment processor, a printing partner and a courier. Each provider receives only the information that is necessary for the service it delivers, and each is chosen with care.
The studio reviews its providers from time to time to confirm that they continue to meet reasonable standards of security and privacy. Where a provider is replaced, the studio takes steps to confirm that information held by the outgoing provider is deleted or returned in accordance with the agreement that governed the service.
No vendor is permitted to sell information gathered through this website. No vendor is permitted to combine information from this studio with information from other sources in order to build an advertising profile. These limits are written into the studio understanding with each provider.
10. How Long We Keep Information
The studio keeps personal information only for as long as it is needed for the purpose it was collected. Enquiries that do not lead to a project are usually removed within twelve months. Project records, order details and accounting documents are kept for the period required by tax and business law, after which they are securely deleted.
Keepsake material follows a different and stricter rule. Original photographs, recipe cards and letters are scanned, used for the agreed project and then returned to the family. Digital scans are stored only for as long as needed to complete the project and to reprint a replacement copy within a reasonable window, after which they are deleted on request or in the ordinary course of studio housekeeping.
A family can ask the studio to delete digital scans earlier than the ordinary schedule, and the studio will confirm the deletion in writing. The only exception applies to records the studio is legally required to keep, such as a paid invoice, and even then the record is limited to the financial detail and never to the keepsake images themselves.
11. How We Protect Information
The studio protects personal information with a combination of physical, technical and organisational measures. Paper records are kept in a locked cabinet in a locked studio. Digital records are held on protected devices with access limited to the few people who need them to do the work. Passwords are unique, and access is removed promptly when it is no longer required.
Family photographs and keepsake materials are treated with the highest care because they cannot be replaced. Files are stored in a way that keeps one family collection separate from every other. Work is not left visible on an unattended screen, and printed proofs are shredded once a project is complete.
No method of storage or transmission is perfectly secure, and the studio does not pretend otherwise. If a security incident ever affects personal information, the studio will inform the people concerned without undue delay, will describe what happened in plain language and will explain what steps are being taken in response.
12. Your Privacy Choices and Rights
Depending on where a person lives, the law may provide specific rights over personal information. The studio honours these rights for everyone who asks, regardless of region, because privacy should not depend on a postal code.
- The right to ask what personal information the studio holds and to receive a copy.
- The right to correct information that is inaccurate or incomplete.
- The right to ask for deletion of information that is no longer needed.
- The right to object to or restrict certain uses of information.
- The right to withdraw consent where consent is the basis for a use.
- The right to receive information in a portable format where that is practical.
To exercise any right, a person may write to hello@itsmylife.mom or call +19843889128. The studio will confirm the request, ask for only the proof of identity that is needed to prevent a fraudulent request, and respond within a reasonable period. There is no charge for a first request, and the studio will explain any lawful reason that prevents it from fulfilling a specific request.
13. Privacy for Children
This website is intended for adults, and the keepsake services of the studio are offered to parents, guardians and other responsible adults. The studio does not knowingly collect personal information directly from a child under the age of thirteen. If a child appears in a family photograph as part of a keepsake project, that photograph is supplied by an adult and is handled as project material.
If a parent or guardian believes that a child has sent personal information to the studio without consent, the studio asks to be told at once. The studio will remove the information promptly and will confirm the removal in writing. The studio will never knowingly market a service to a child, and it will never use a keepsake image for promotion without the written permission of a parent or guardian.
Schools, churches and community groups that wish to arrange a keepsake project for younger people are welcome to contact the studio, and any such project is arranged through an adult coordinator who accepts responsibility for the material and for consent.
14. Photographs and Keepsake Materials
Photographs and keepsake materials are the most sensitive information the studio ever handles, and they receive a dedicated set of protections. A family keeps ownership of every image it supplies. The studio does not claim a copyright in family photographs, and it does not use a family image for advertising, for a portfolio or for social media unless the family has given clear written permission that can be withdrawn at any time.
The studio scans, restores and lays out images only for the agreed project. Files are kept in a secure area that is separate for each family, and access is limited to the people doing the work. When the project is complete and any reprint window has passed, the studio deletes its digital scans unless the family asks the studio to keep them.
Finished keepsake photographs taken by the studio to show a delivered project are treated with the same permission rule. If a family grants permission for a photograph of a finished book to be shown, the permission covers only that photograph, and the family may ask for it to be removed at any time.
15. Email and Marketing Communications
The studio uses email mainly to reply to enquiries, to send proofs and to coordinate a project. These messages are part of the service and are sent to the address a person provides. Transactional and project messages are not marketing, and they continue for as long as a project is active.
Occasional studio updates, such as a note about a holiday booking week or a new service, are sent only where a person has asked to receive them. Every update includes a clear way to stop receiving further messages, and every request to stop is honoured promptly. A person who unsubscribes from updates will still receive messages about an active project.
The studio does not buy or sell email lists, and it does not add a person to an update list simply because that person asked an ordinary question. An enquiry is treated as an enquiry, and an invitation to receive updates is offered separately.
16. International Data Transfers
The studio operates in the United States, and personal information is normally stored in the United States. Where a service provider stores information in another country, the studio takes reasonable steps to confirm that the information remains protected by appropriate safeguards and that the provider is bound by obligations consistent with this policy.
A person who contacts the studio from outside the United States should understand that the information will be handled under United States law and under the protections described in this policy. Where local law provides additional rights, the studio honours those rights as well, and it will explain any conflict between local requirements and the studio ordinary practice.
The studio keeps international transfers to a minimum. Where a project can be completed entirely within the United States, it is completed that way, and a family can ask the studio to confirm where the digital material for a specific project is stored.
17. Notice for California Residents
Residents of California have specific rights under state privacy law. The studio extends these rights to every visitor, and it does not treat a person differently for exercising them. The studio does not sell personal information and does not share personal information for cross context behavioural advertising, so the right to opt out of a sale is satisfied by the fact that no sale takes place.
- The right to know the categories and specific pieces of personal information that are collected.
- The right to know the sources of the information and the purposes for which it is used.
- The right to delete personal information, subject to lawful exceptions.
- The right to correct inaccurate personal information.
- The right to non discrimination for exercising a privacy right.
To make a request, a California resident may write to hello@itsmylife.mom or call +19843889128. The studio will verify the request with the minimum information needed, will respond within the period the law allows and will keep a record of the request in order to demonstrate compliance. A request from an authorised agent is handled with the same care as a request made directly.
18. Changes to This Policy
The studio reviews this Privacy Policy from time to time and updates it when a practice changes, when a new service is added or when the law requires a revision. When an update is made, the date at the top of this page is changed so that readers can see when the current version took effect.
Where a change is significant, the studio will describe the change in plain language and, where it is practical to do so, will notify people who have an active relationship with the studio. A revised policy replaces any earlier version, and the current version always governs the information the studio holds.
Continuing to use the website or to work with the studio after an update takes effect means that the current policy applies. A person who does not agree with a revised policy may contact the studio to ask questions, to withdraw consent where consent applies or to ask for the deletion of information that is no longer required.
19. How to Contact the Studio
Questions, requests and concerns about this Privacy Policy are welcome and are handled by a person, not an automated system. The studio aims to answer every privacy question within a few business days.
Itsmylife LLC, 446 E 500 S, Manti - 84642-1731, United States (US). Email hello@itsmylife.mom. Telephone +19843889128. Business hours are Monday to Friday, 9:00 in the morning to 5:00 in the evening, with Saturday appointments available.
When writing with a privacy request, please include enough detail for the studio to identify the relevant records, such as the email address used for an enquiry or the name on a project. The studio will confirm receipt, explain what happens next and keep the requester informed until the matter is resolved.
This policy was written to be read, not skimmed, and it applies to every visitor, every family and every keepsake that passes through the Manti studio. Itsmylife LLC thanks each reader for taking the time to understand how personal information is protected here.